Facilities Administrator

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

Job Introduction

Are you organised, pro-active with exceptional customer service skills?  We’re recruiting for a Facilities Administrator to join our team at Tipton

It will involve carrying out a wide range of administrative tasks supporting the Facilities function under the supervision of the Facilities Co-ordinator. Including front of house duties, meeting room administration, advice for other locations and contractor monitoring.

Along with having experience as an Administrator and or Facilities role you will hold GCSE's with Grade A*-C/4-9 or equivalent. Evidence of your qualifications will be required prior to appointment. 

Main Responsibilities

• Receive, sort and distribute incoming, and outgoing mail.
• Purchase and issue stationery according to purchase agreements and guidelines; co-ordinate orders for printed stationery.
• Maintain noticeboards in a tidy and orderly way and ensure that appropriate information is circulated to staff and placed on noticeboards in a timely manner.
• Arrange and co-ordinate repairs and maintenance of buildings and equipment.
• Resolve internal and external customer enquiries.
• To assist with the co-ordination, organisation, recording and production of contractor, visitor and tenant identity cards.
• Deal with the day to day administration of the access control systems.
• Arrange for corrective action and repair of CCTV and Alarm systems where required.
• Make reservations for meeting rooms.
• Maintain computer based record systems as appropriate within Facilities.
• Raising and Processing of Purchase orders and Invoices.
• Assist with the performance management/measurement of Facilities contracts.
• Exercise cost awareness and be part of the process exercising budgetary control over specific areas of Facilities activities and preparation of financial control documents.
• To take charge and run the reception area as required.
• Contribute to contract review meetings with contract account managers following a standard format across all sites when required.
• Assist in maintaining the environmental ISO14001 standard at key locations.
• Supporting the Facilities Manager and co-ordinator in preparing and testing local emergency preparedness and supporting site emergency teams.
• Contribute to the administration of operational budgets and projects.
• Responsible for ensuring adherence to specified internal controls and procedures.
• Provide short term cover for the Facilities Co-ordinator.

The Ideal Candidate

You will need excellent customer service and communication skills with a good telephone manner. Attention to detail, proficient in Microsoft office and being able to work using initiative with minimum supervision is also key to be successful in this role. 

We will need you to be flexible in your approach and it may be required at times to travel occasionally to offer support in our other facilities office in Castle Donington.  Knowledge of the Company and systems (E5 / CROWN / CAD) would be advantageous.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers.  This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.

About The Company

Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Annual Share Save plan
• Contributory private healthcare scheme for you and your family
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
• Free on-site parking at all our main sites

Things you need to know

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk

Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.

We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.